Shipping and payment terms
We supply countries all over the world. Separate terms of delivery may apply to selected products.
If necessary, these must be ordered through our partners in the respective country. K-Active Europe GmbH
usually ships your orders within Germany with the logistics company "DHL". This
Shipping method allows you to use insured shipping; there are no additional costs. Orders until 14.00
Clock we usually ship the same day! The shipping time is about up to 3 working days. We reject
but to the fact that K-Active has no influence on the delivery of your goods. For the tracing of your
Order you will automatically receive a confirmation e-mail from the logistics company if you have entered your e-mail address
DHL. Via this e-mail you can track the status of your delivery.
The dispatch from stock is carriage forward. Medical staff, pharmacies and end users receive from 58 EUR
Gross value of goods for online orders and from 200 EUR net value of goods for written orders (e.g.
Order form, fax, e-mail) within Germany a delivery free of shipping costs. Below the mentioned
The following shipping costs are incurred:
|Shipment up to 4 kg, insured ▪ Delivery up to 4 kg, insured||EN||AT||FR|
|Cash on delivery/ Cost on Delivery||UPS||13,69||27,01||-|
|Saturday delivery/ Delivery on Saturday||UPS||44,03||-||-|
|* For a book shipment up to 1 kg we charge a flat rate of 3.00 EUR net. |
*Book rates up to 1 kg are charged with a flat rate of 3,00 EUR net.
|Shipment up to 7 kg, insured▪ Delivery up to 7 kg, insured||EN||AT||FR|
|Cash on delivery/ Cost on Delivery||UPS||13,98||28,08||-|
|Saturday delivery/ Delivery on Saturday||UPS||44,86||-||-|
|Shipment up to 10 kg, insured▪ Delivery up to 10 kg, insured||EN||AT||FR|
|Cash on delivery/ Cost on Delivery||UPS||14,93||29,16||-|
|Saturday delivery/delivery on Saturday||UPS||45,82||-|
The shipping costs are the respective gross prices.
For deliveries to countries other than those mentioned (D/AT/FR), the shipping costs are calculated according to weight and quantity.
Terms of payment
The following terms of payment are available to you during the ordering process:
- SEPA Direct Debit
- Instant bank transfer
- Klarna payment by instalments