You are only entitled to the following right of withdrawal if you are a consumer. A consumer is any natural
Person who concludes a legal transaction for purposes which are predominantly neither commercial nor
can be attributed to independent professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving reasons. The
The revocation period is fourteen days from the day on which you or a third party named by you, who is not
The carrier is the person who has taken or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must send us (K-Active Europe GmbH, Frohnradstraße 2, 63768 Hösbach,
Phone: +49 (0) 6021 62998-100, Fax: +49 (0) 6021 62998-999, E-Mail: [email protected]) by means of a
clear explanation (e.g. filling in the withdrawal form (see below), a letter sent by post,
Fax or e-mail) about your decision to revoke this contract.
You can use the online revocation form (see below) or this sample revocation form (Adobe
Acrobat Reader required), but this is not mandatory.
In order to comply with the revocation period, it is sufficient that you have received the notification of the exercise of the right of revocation before
Dispatch the end of the revocation period.
Consequences of revocation
If you revoke this contract, we will have all payments that we have received from you, including
the delivery costs (with the exception of the additional costs resulting from the fact that you
Delivery than the cheapest standard delivery offered by us), immediately and at the latest
within fourteen days from the day on which the notification of your revocation of this contract is received by
...we've entered. For this repayment we use the same means of payment that you used for the original
Transaction, unless expressly agreed otherwise with you; in no case
you will be charged for this refund. We may refuse to make the refund until
Have received the goods back or until you have provided proof that you have returned the goods
depending on which is the earlier.
You must return the goods without delay and in any case within fourteen days at the latest from the day on which you
about the revocation of this contract, to return it to us or to hand it over. The deadline has been met,
if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of the
Return of the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to a loss of value of the goods which is to be inspected
the nature, properties and functioning of the goods is due to unnecessary handling of the goods
You can download a sample cancellation form as a PDF file here (Adobe Acrobat Reader required) and print it out
to exercise your right of withdrawal. Simply send the completed revocation form, e.g. by
Mail, fax or e-mail back to us.
Alternatively, you can simply fill out and submit the following online revocation form.
Status: June 13, 2014