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Data protection

Privacy policy

The protection of your privacy is of great concern to us. Therefore, we proceed with all procedures of data processing (e.g. collection, processing and transmission) according to the legal requirements Regulations of European and German data protection law.

The following declaration gives you an overview of which of your data is requested on our websites, how this data is used and passed on, in which way how you can obtain information about the information you have given us and what security measures we take to protect your data.


1.Who is your contact person (responsible) for your data protection concerns?

The person responsible in terms of the data protection regulations for all data processing processes carried out via our websites:

K-Active Europe GmbH
Frohnradstr. 2
63768 Hösbach
+49 (0)6021-62998-100
kontakt@k-active.com

In accordance with the legal requirements, we have appointed a data protection officer in our company. You can contact him by e-mail to datenschutz@k-active.com.


2.Which data do we need from you for the use of our websites? What data is collected and stored during use?

Personal data is all information relating to an identified or identifiable natural person ("data subject"), such as your name, your address, your Telephone number, your date of birth, your bank details and your IP address.

As a matter of principle, we collect and use personal data of our users only to the extent necessary to provide a functioning website and our contents and services is. The collection and use of personal data of our users regularly only takes place with the consent of the user. An exception is made in such cases, in which a prior request consent is not possible for factual reasons and the processing of the data is permitted by legal regulations.


Usage data

When using our web pages, the following data is logged, whereby the storage serves exclusively internal system-related and statistical purposes, so-called usage data:

1.The IP address of the user
2.Date and time of access
3.Web pages that are called up by the user's system via our website

The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.

The legal basis for the temporary storage of data and log files is Art. 6 Para. 1 lit. f DS-GVO.

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose the IP address of the user must be remain saved for the duration of the session. The storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes also include our legitimate interest in data processing in accordance with Art. 6 Para. 1 letter f DS-GVO.

The data will be deleted as soon as they are no longer required for the purpose for which they were collected. This is the case if the data is collected for the purpose of providing the website, when the respective session has ended.

Data stored in log files will be deleted after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users deleted or alienated, so that an assignment of the calling client is no longer possible.

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. On the part of the user there is therefore no possibility of objection.


Registration

On our website we offer users the possibility to register by providing personal data. The data is entered into an input mask and transmitted to us and is saved. The data will not be passed on to third parties. The following data is processed within the registration process:

-Name
-E-mail address
-Address
-Salutation, company, telephone, fax, date of birth, profession/industry incl. proof by file upload (optional)

At the time of registration, the following data is also stored:

-IP address of the user
-Date and time of registration

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, an additional legal basis for the processing of the data Art. 6 (1) lit. b DS-GVO. User registration is required for the fulfilment of a contract with the user or for the implementation of pre-contractual measures.

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is necessary for the measures taken during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures if the data are no longer necessary for the execution of the contract. Even after the conclusion of the contract a It is necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.

As a user you have the possibility to cancel the registration at any time by contacting us at the above mentioned contact details. You can change the data stored about you at any time ...to leave.

If the data are necessary for the fulfilment of a contract or for the implementation of pre-contractual measures, an early deletion of the data is only possible, unless contractual or legal obligations prevent a deletion.


Contact form

On our website we have a contact form for you, which you can use to get in touch with us electronically and send us your request. We raise about the Contact form your name, reason for the request, form of address, your e-mail address and address. The indication of your practice/company is voluntary. At the time of sending the message the following data is stored:

(1) date and time of registration
(2) Date and time of last login

For the processing of the data, reference is made to this data protection declaration in the context of the sending process.

Alternatively, it is possible to contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

We use your data only to process your request and can contact you for this purpose using the contact details provided. A use of these data for Advertising purposes or a passing on to third parties does not take place.

The legal basis for the processing of data transmitted via the contact form or in the course of sending an e-mail is Art. 6 Paragraph 1 letter f DS-GVO. Does the contact aim is based on the conclusion of a contract, the additional legal basis for the processing is Article 6 (1) (b) of the DPA.

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also includes the necessary a legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and ensure the security of our information technology systems.

The data will be deleted as soon as they are no longer required for the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is finished when the circumstances indicates that the facts of the case have been definitively established.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Revocability of consent and right of objection
You have the possibility to revoke your consent to the processing of personal data at any time under the above contact details. If you contact us, you can inform the Storage of your personal data at any time. In such a case the conversation cannot be continued.

All personal data stored in the course of the contact will be deleted in this case.


3.How will my data be used and possibly passed on to third parties and for what purpose will this be done?

We use the personal data provided by you to answer your questions, to process your order in our online shop as well as for the purpose of technical Administration of our websites. We only use your data to check your creditworthiness if we make advance payment for your order, e.g. if you order on account.

Your personal data will only be passed on, sold or otherwise transferred to third parties if the transfer is for the purpose of contract processing or for billing purposes or is necessary for the collection of the fee (e.g. mail order company or payment service provider) or you have expressly consented to it. We are also entitled to collect personal data for collection purposes; of course only if the legal requirements for this are met.

The legal basis for the transfer of data to third parties for the purpose of contract processing or for billing purposes is Art. 6 Para. 1 letter b DS-GVO. Your creditworthiness is checked for Basis of legitimate interests under Art. 6(1)(f) DS-GVO. In the case of the special order situation and payment by invoice, the legitimate interest lies in the fact that we have Delivery of the goods in advance and payment of the purchase price only after receipt of the goods and the invoice. The transfer of data for collection purposes is also carried out on Basis of legitimate interests under Art. 6(1)(f) DS-GVO. Our legitimate interest lies in the need for appropriate prosecution in cases of default of payment.

Right of objection
You can object to the processing of your data for the purpose of credit assessment by sending an e-mail to datenschutz@k-active.com. In case of an objection it is unfortunately not possible to offer you the payment method on Invoice for future orders.

Due to the impaired effectiveness of legal prosecution in collection cases, there is no possibility of objection when data is passed on for collection purposes.


Payment processing via Paypal

For the payment processing in our online shop we use the payment system of the external payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). If you wish to pay via PayPal using the means of payment stored there, a technical interface will automatically establish a connection to Online payment system made by PayPal. The payment data provided by you will be transmitted via an encrypted connection to PayPal exclusively for the purpose of payment processing and stored and processed there. The processing of the data is also carried out exclusively for the aforementioned purpose of processing the payment of your order, whereby the payment data of PayPal may need to be forwarded to the credit institution you have specified to initiate and authorize the payment process.


Payment by instant bank transfer

In cooperation with SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany, we offer you the "IMMEDIATE" transfer option. In doing so, the bank account number you specified in your order will be personal data is forwarded to SOFORT GmbH via a technical interface for the purpose of payment processing. After sending the order offer you will automatically be forwarded to the Payment form of the SOFORT GmbH forwarded. The further processing of the transaction with your bank then takes place via SOFORT GmbH. Here SOFORT GmbH is used as technical Service provider, which transmits the data you enter in the secure payment form to your bank in encrypted form. Further data protection information on immediate transfer of SOFORT GmbH you can find here.


Passing on in legally ordered cases

We would like to point out that we are entitled, by order of the competent authority in individual cases, to provide information about data, as far as this is necessary for the purpose of criminal prosecution, danger prevention, protection of data privacy, or for the purpose of the protection of personal data is required by the police authorities of the Länder or to fulfil the statutory tasks of the federal and Länder constitution protection authorities. The legal basis for this is Art. 6 para. 1 lit. c DS-GVO.




4.Advertising address by e-mail (e.g. e-mail newsletter)

On our website you have the possibility to subscribe to a free newsletter. When you register for the newsletter, only your e-mail address is transmitted to us.

In addition, the following data is collected during registration:

1.IP address of the calling computer
2.Date and time of registration

For the processing of the data, your consent will be obtained during the registration process and reference will be made to this privacy policy.

In connection with the data processing for the dispatch of newsletters, the data will not be passed on to third parties. The data will be used exclusively for sending the newsletter is used.

The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 Paragraph 1 letter a DS-GVO, if the user has given his consent.

The collection of the user's e-mail address is used to deliver the newsletter.

The data will be deleted as soon as they are no longer required for the purpose of their collection. The user's e-mail address is therefore stored for as long as the subscription of the newsletter is active.

Revocability of consent and right of objection
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter.

This also enables the user to revoke his or her consent to the storage of personal data collected during the registration process.

5.Newsletter Tracking

In our e-mail messages we use a so-called newsletter tracking. This enables us to evaluate the opening rate of the e-mails and to evaluate clicks within the newsletter. We use this technique to determine the degree of interest in certain topics and to measure the effectiveness of our communication measures. This is also our legitimate interest under Art. 6 para. 1 lit. f DS-GVO. This data is stored in segmented and anonymous form. We do not exchange this data with anyone else and we make no attempt to compare the click-throughs with with individual e-mail addresses. The individual user data will be deleted after the anonymised overall evaluation has been created, at the latest after 3 months.

The legal basis for the processing of personal data for analysis purposes is Art. 6 para. 1 letter f DS-GVO.

Right of objection
By exercising your right to object to receiving the newsletter (via link, see above), you can also object to the processing of your data for tracking purposes.


6.When using our web pages, cookies are stored on your computer. What does this mean?

We use so-called cookies on our websites. Cookies are small amounts of data in the form of text information that the web server sends to your browser. This information is only stored on your Hard disk. Cookies can only be read by the server that has previously stored them and receive information about what you have downloaded and when on a website ...to look at. Cookies themselves only identify the IP address of your computer and do not store any personal information such as your name. The information stored in the cookies Data is not linked to your personal data (name, address, etc.).

We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to identify you even after a page change can be.
The following data is stored and transmitted in the cookies:

1.Language settings
2.Payment information
3.Log-in information

We also use cookies on our website, which enable an analysis of the surfing behaviour of the users.
In this way the following data can be transmitted, for example:
1.Entered search terms
2.Frequency of page views
3.Use of website functions

The user data collected in this way is pseudonymised by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.

You can decide for yourself whether you allow cookies. On the one hand, by changing your browser settings (usually found under "Options" or "Settings" in the menus of the browsers), you have you have the choice of accepting all cookies, being informed when a cookie is set, or rejecting all cookies. On the other hand, you can also use the banner, which is displayed the first time you call of our web pages and refers to this data protection declaration, you are free to decide whether you give us your consent to set cookies.

The legal basis for the processing of personal data using technically necessary cookies and cookies for analysis purposes is Art. 6 para. 1 lit. f DS-GVO.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be used without the use of cookies can be offered. For these it is necessary that the browser is recognized even after a page change. The user data collected through technically necessary cookies is not used for Creation of user profiles is used.

The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus constantly optimise our offer. These purposes also include our legitimate interest in processing personal data in accordance with Art. 6 Para. 1 lit. f DS-GVO.

Cookies are stored on the user's computer and transmitted by the user to our site. As a user, you therefore also have full control over the use of cookies. Through a If you change the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Already stored cookies can be deleted at any time. This can be done can also be automated. If cookies are deactivated for our website, it may not be possible to use all functions of the website to their full extent.


7.Use of services for marketing and analysis purposes

The following services are used for the purpose of statistical evaluation of the usage behaviour on our websites or for advertising and marketing purposes with the aim of improving our Offer more attractive and to constantly adapt it to your special wishes and interests. As described below for the individual services, we accept your right to data protection serious, as you can object to all services and we will inform you in advance about this privacy policy. The legal basis for the aforementioned data processing operations is Art. 6 paragraph 1 letter f DS-GVO. In the aforementioned purposes, our legitimate interest in the sense of the regulation lies in the use of these services. Information on how you can exercise your right of objection, can be found below in the respective sections in which the services are described.


Google Analytics

On our websites we use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). Google Analytics uses so-called "Cookies", text files which are stored on your computer and which enable an analysis of your use of the website (see 6.). The information generated by the cookie about Your use of this website is usually transferred to a Google server in the USA and stored there. In the case of activation of IP-anonymization on this website, your IP address will be Your IP address from Google, however, within member states of the European Union or in other signatory states to the Agreement on the European Economic Area previously shortened. Only in In exceptional cases, the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to Evaluate your use of the website in order to compile reports on website activities and to provide other services related to website and internet use to to the website operator. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You can request the storage cookies by means of a corresponding setting in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website Website in its entirety. You can also request the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de) and install.

Right of objection
As an alternative to installing the browser plugin, you can prevent Google Analytics from recording the data, especially in Internet browsers of mobile devices, by clicking on the following link click:

<a href="javascript:gaOptout()">disable Google Analytics</a>

This places an opt-out cookie on your device, which prevents Google Analytics from collecting your data in the future when you visit this website.

Please note that if you delete cookies in your browser settings, this may also result in the opt-out cookie being deleted by Google Analytics and, if applicable, by You need to be reactivated.

For more information about how Google Analytics works and the terms of use and privacy policy applicable to this service, please visit http://www.google.com/analytics/terms/de.html or at http://www.google.de/intl/de/policies/privacy/. We would also like to point out that on our web pages Google Analytics is linked to of the extension anonymizeIP is used and therefore IP addresses are only processed in abbreviated form in order to exclude a personal reference.


Google Maps plugin

We use a plugin of the internet service Google Maps on our website. The operator of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. By using Google Maps on our website, information about the use of this website and your IP address will be transmitted to a Google server in the USA and also on this server is saved. We have no knowledge of the exact content of the transmitted data, nor of its use by Google. The company denies in this context the connection of the data with Information from other Google services and the collection of personal information. However, Google may transfer this information to third parties. If you enable Javascript in your browser deactivate, you prevent the execution of Google Maps. You will not be able to use a map display on our website. By using our website you declare your Consent to the described collection and processing of information by Google. You can find out more about the privacy policy and terms of use for Google Maps here: https://www.google.com/intl/de_de/help/terms_maps.html.


Google AdWords Conversion Tracking

On our websites we use the Google AdWords Conversion Tracking feature, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). If you click on click on an AdWords ad placed by Google, a so-called conversion tracking cookie is stored on your computer. This cookie is valid for 30 days and does not contain any personal data Data so that we cannot identify you personally.

Conversion tracking enables us and Google to recognize which AdWords ads you have clicked on and whether you have been redirected to our websites via these ads, provided that You visit our web pages and the validity of the cookie has not yet expired. We receive our own cookie from Google, which is distinguishable from cookies from other customers of this Google service so that we can only measure the reach of our cookie and not of all websites of customers of the Google AdWords service. The cookie serves to to create own conversion statistics about customers who visit our websites via AdWords ads.

Right of objection
In order to object to participation in Google AdWords Conversion Tracking, you must deactivate the storage of Google Tracking cookies by setting your browser accordingly. You will then not be included in our conversion tracking statistics.

For more information about Google AdWords Conversion Tracking, the details of data processing through this service, and the relevant Google privacy policy, please visit http://www.google.com/policies/technologies/ads/.


Facebook Remarketing - Custom Audiences via the pixel method
On our websites we use for remarketing purposes "Custom Audiences" via the pixel method, a service of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA "( Facebook). With the help of this service we can target you with advertisements by placing so-called Facebook Ads for visitors to our websites, if you have joined the social network Visit Facebook.
For this purpose, we have implemented so-called remarketing pixels from Facebook on our websites. The pixel is a code snippet, which is able to identify your browser type via the Browser ID - the individual fingerprint of your browser - to identify and recognize your browser. When you visit our website, the pixel is used to establish a direct connection to the servers of Facebook made. Facebook is able to identify you by your browser ID, as this is linked to other information about you stored on Facebook about your user account will be. Facebook will then deliver individualized advertisements from us in your Facebook chronicle or elsewhere on Facebook, tailored to your needs.
We ourselves are not in a position to identify you personally via the Facebook pixel, since apart from your browser ID, no further personal data is collected via the remarketing pixel of Facebook are stored with us.
Further information on Facebook's custom audiences, details of data processing via this service and Facebook's privacy policy can be found at https://www.facebook.com/about/privacy/.
Right of objection
You can disable the use of Facebook Remarketing by clicking here.

This will place a so-called opt-out cookie on your device, which will prevent Facebook Remarketing from collecting your data in the future when you visit this website.

Please note that if you delete cookies in your browser settings, this may also result in the opt-out cookie being deleted and, if necessary, you will have to reinstall it must be activated.



Hotjar
Our websites use Hotjar. Hotjar is an analysis software of Hotjar Ltd, 3 Lyons Range- 20 Bisazza Street- Sliema SLM 1640 on Malta. The software enables us to monitor the usage behaviour of of our visitors by measuring and evaluating clicks, mouse movements and similar usage data on our website. The information that a tracking Code and cookies capture, transmitted to the Hotjar server. This information is mainly device-related data such as the IP address of your device. Also the Screen size of your device, the device type and browser information such as type and version, your geographic location and your preferred language for the web pages displayed are captured. User interaction such as mouse events (movement, position and clicks) is also recorded. Typical log file data such as the domain, pages visited and access date and Access times are also recorded via Hotjar. The IP address recorded is automatically anonymized by Hotjar and stored exclusively in this alienated form. In addition Visitors to our website are assigned a "unique user identifier (UUID). This allows Hotjar to track recurring users of our websites without linking to any personal data (such as the IP address, for example).
Right of objection
About the link
https://www.hotjar.com/opt-out
you can prevent the collection and use of your data by Hotjar and object to its processing.
Occasionally, we will ask you to provide information anonymously via Hotjar in the context of surveys. We need this information in order to make the offer more interesting for you and to improve our To be able to offer products always at the latest level. These surveys are of course voluntary, your details are collected anonymously and treated confidentially. An identification of users is excluded.

8.Rights of affected persons

If your personal data is processed, you are the data subject within the meaning of the DS-GVO and you have the following rights vis-à-vis the person responsible:


Information, correction, restriction of processing and deletion

You have the right to receive information free of charge at any time about your personal data stored with us, its origin and recipients, as well as the purpose of data processing via our Websites. Furthermore, you have the right to correct, delete and restrict the processing of your personal data, provided that the legal requirements for this are present.


Right to data transferability

You have the right to access the personal data concerning you that you have provided to us as the data controller in a structured, common and machine-readable format received. We can fulfil this right by providing a csv export of the customer data processed about you.


Right to information

If you have exercised the right of rectification, erasure or limitation of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom you to notify any person who has disclosed personal data concerning him/her of such rectification, erasure or limitation of processing, unless this proves impossible or is associated with a disproportionate effort.

You have the right vis-à-vis the person responsible to be informed about these recipients.


Right of objection

You have the right to object, at any time, for reasons connected with your specific situation, to the processing of personal data concerning you, which is carried out pursuant to Art. 6, paragraph 1, letter e or f of the DPA; this also applies to profiling based on these provisions.

The controller will no longer process the personal data concerning you unless it can demonstrate compelling reasons for processing that are worthy of protection, which are your interests, Rights and freedoms prevail, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you personal data for the purpose of such advertising; this also applies to profiling, insofar as it is connected with such direct marketing.

If you object to processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for those purposes.

You have the possibility to exercise your right of objection in relation to the use of information society services, without prejudice to Directive 2002/58/EC, by means of automated procedures where technical specifications are used.


Revocability of data protection declarations of consent

In addition, you can revoke your given consent at any time with effect for the future by contacting us at the contact details given below.


Right to appeal to a regulatory authority

Without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State in which you Of your place of residence, your place of work or the place where the alleged infringement occurred, if you consider that the processing of personal data relating to you is contrary to the EU basic data protection regulation.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial Appeal under Article 78 of the DS-GVO.


9.Changes to this data protection declaration

We reserve the right to change this data protection declaration for a given reason and without prior notice. Therefore, please inform yourself regularly on this page about possible Changes to this privacy policy.

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