You have received your order, but a product is damaged, not
functional or does not correspond to your order?
Please contact us! We would like to have the facts as soon as possible
clarify with you in order to send you a new replacement product immediately
to be able to.
Simply fill out the complaint form. Alternatively you can also reach us
by telephone, fax or e-mail:
Phone: +49 (0) 6021 62998-100
Fax: +49 (0) 6021 62998-999
E-mail: service@k-active.com
Please do not return defective products without prior agreement! We might not be able to allocate the return then.
