Complaint form

You have received your order, but a product is damaged, not functional or does not correspond to your order?

Please contact us! We would like to have the facts as soon as possible clarify with you in order to send you a new replacement product immediately to be able to.

Simply fill out the complaint form. Alternatively you can also reach us by telephone, fax or e-mail:

Phone: +49 (0) 6021 62998-100

Fax: +49 (0) 6021 62998-999

E-mail: service@k-active.com

Please do not return defective products without prior agreement! We might not be able to allocate the return then.

Complaint form

Salutation *

Company

First and surname *

E-Mail *

Customer number *

Order number *

Item number *

Detailed description *

Individual message

By selecting continue you confirm that you have read and agree to our data protection information. *

Fields marked with asterisks (*) are required.

Complaint form

You have received your order, but a product is damaged, not functional or does not correspond to your order?

Please contact us! We would like to have the facts as soon as possible clarify with you in order to send you a new replacement product immediately to be able to.

Simply fill out the complaint form. Alternatively you can also reach us by telephone, fax or e-mail:

Phone: +49 (0) 6021 62998-100

Fax: +49 (0) 6021 62998-999

E-mail: service@k-active.com

Please do not return defective products without prior agreement! We might not be able to allocate the return then.

Complaint form

Salutation *

Company

First and surname *

E-Mail *

Customer number *

Order number *

Item number *

Detailed description *

Individual message

By selecting continue you confirm that you have read and agree to our data protection information. *

Fields marked with asterisks (*) are required.