Privacy and Policy

We appreciate your interest in our online shop and our company. For external links to external content, we cannot accept liability despite careful content control.


The protection of your personal data during collection, processing, and use during your visit to our online shop is very important to us. Your data is protected in accordance with statutory regulations. Below you will find information about which data is collected and used during your visit to our online shop and for further processing:

Personal data

Personal data is information that can be used to discover your identity. This includes information like your name, address, postal address, date of birth and telephone number. Information that is not associated with your identity (such as the number of users of the Site) is not included.


Collection and use of personal data:

The privacy practices of K-Active are in accordance with the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). K-Active will check and use your personal data only to process your order and additional corporate and product information (such as newsletters). The use of data for additional product and company information can be contradicted in writing. In order to process and deliver your order, K-Active gives your data only to the respective authorized delivery company. It ensures that all data is collected only in legally permissible manner, stored, used and processed. You can always revoke your consent to the collection and use of your personal data for the future. Written revocation must be sent to:

K-Active Europe GmbH 
Frohnradstraße 2 
DE-63768 Hösbach 
or by e-mail
to widerruf(at)

Enabling you to order in our online shop and that your order can be processed, requires K-Active your first name, your surname, your e-mail address, billing and - if different - your shipping address (street, post code, city), phone numbers and password you use to log into the online shop of K-Active. For orders in the online shop of K-Active then you don’t have to continue to enter your data after login again. But you can change at any time and also specify a different delivery address. Immediately after registration, you will receive a confirmation of this by e-mail. The username serves your e-mail address. E-mail address and phone number are required by K-Active also to contact you quickly when requesting information and information relating to your order. In advance, K-Active does not require additional data, as the data above. Thus, K-Active fulfills your order and keep you informed of your order status.

If we will have an advanced payment, we will ask for a credit check to protect our legitimate interests. This is based on mathematical and statistical methods in the Creditreform Würzburg Polyak KG, Postfach 67 25, 97017 Würzburg.

 Your concerns will be considered in accordance with the statutory provisions. We save the contract text and send you the order data and our terms and conditions if requested by e-mail. 

Newsletter and other information

When you order information material, newsletters or brochures, you will be asked by K-Active for your name and other personal information, but at least for your e-mail address. It is your decision whether you disclose this data. Your data stores K-Active on separately protected servers in Germany. Access is restricted to authorized persons who are involved in the technical, commercial or editorial maintenance of the servers. If you no longer wish to receive benefits, please just click on the link located at the bottom of each newsletter. When registering for our newsletter, your e-mail address is used with your permission for advertising purposes, until you unsubscribe from the newsletter again. You can unsubscribe at any time. Alternatively, you can write an e-mail to the newsletter(at) In connection with your access, data for backup purposes are stored on the servers of K-Active in circumstances that may allow identification (e.g. IP address, date, time and pages viewed). The IP address is not used to identify the user and there are no individuals or pseudonymous user profiles created. K-Active reserves the statistical analysis of anonymous data.


Right to information

Upon written request, we will gladly inform you about personal data stored.  

Safety notes

We strive to protect your personal data by taking all technical and organizational possibilities so that they are inaccessible to third parties. When communicating by e-mail, however, the complete data security cannot be completely guaranteed. We, therefore, recommend using mail.

In all questions and matters relating to the topic of "Privacy" please contact the Data Protection Officer at Datenschutz(at)! 


Date: August 2014