Delivery Conditions


K-Active Europe GmbH usually ships your orders with the logistics company (United Parcel Service (UPS)". This shipping method allows an insured shipping; it does not create any additional costs.

Orders until 2.00 pm are usually shiped the same day. The delivery time is about two days. However, we point that K-Active does not affect the delivery of your goods! To track your order, you will automatically receive an e-mail comfirmation of the logistics company UPS, if we got your e-mail address. About this e-mail there is the possibility to track the status of your delivery.

Costs of delivery

The delivery from stock is unfree.

From EUR 30 net value at online orders or EUR 200 net value at written orders (order form), medical staff, pharmacy and consumer get a free delivery within Germany.

A list of the characters appearing in the standard rules of shipping costs can be found in the following overview.